Privacy Policy
Effective Date: 13 January 2025
Ida ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with New Zealand’s Privacy Act 2020. By visiting our website, using our services, or interacting with us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information from you in various ways, including:
a. Information You Provide
- Name, email address, phone number, and optional company name when making bookings or inquiries.
b. Automatically Collected Information
- Information about your device and usage of our website through cookies and similar technologies, including IP address, browser type, and browsing behavior.
2. How We Use Your Information
We use the personal information we collect for purposes including:
- To process bookings and manage reservations.
- To respond to inquiries and provide customer support.
- To send marketing communications and promotional offers, with your consent.
- To improve our services, website functionality, and customer experience.
- To comply with legal obligations and ensure the security of our services.
3. Disclosure of Your Information
We may share your personal information with:
- Service providers that help us with marketing or website hosting.
- Regulatory or legal authorities if required by law or to protect our rights.
We will not sell your personal information to third parties.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and collect information about website usage. You can manage your cookie preferences through your browser settings.
5. Your Privacy Rights
Under the Privacy Act 2020, you have rights to:
- Access and correct the personal information we hold about you.
- Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us using the details provided below.
6. Data Security
We take reasonable steps to protect your personal information from loss, unauthorized access, and misuse. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing personal information.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Ida: 26 Centennial Avenue, Alexandra 9320
Email: hello@ida.co.nz
Phone: 03 448 9189
